This policy sets out the general processes ARMA employs when managing its social networking accounts, and what followers can expect.
ARMA’s social networking accounts are managed by ARMA staff. We will update and monitor our social networking accounts during office hours, Monday to Friday, although the occasional update may occur outside of these hours.
ARMA has a LinkedIn group and subgroups.
If an individual joins the group they can expect at least 2 posts per month, highlighting member services, calls to action, requests for feedback or news from the sector. All members are welcome to post and raise discussions on topics relevant to the group.
The main LinkedIn group is open to anyone working in research management or administration, from any organisation or country. Those representing ARMA’s corporate and commercial partners may also join.
Requests to join are reviewed and approved or rejected by an ARMA member of staff. Individuals may be removed from the group if ARMA considers their contributions to be inappropriate.
The subgroups are open only to ARMA members who have been specifically invited to join.
ARMA has a Twitter account.
Those following the Twitter feed can expect at least 5 posts or retweets a week covering some or all of the following:
- Alerts about training & development events
- Invitations to provide feedback on specific issues
- News related to the RMA community
We will not automatically follow those individuals, companies or organisations following ARMA. This is to discourage the use of direct messaging, avoid resource wasting spam handling and so that individuals can easily identify who we think are relevant and who we follow.
Being followed by us does not imply endorsement of any kind.
Replies and Direct Messages
We welcome feedback, comments and ideas, and endeavour to join the conversation where possible.
We are not able to reply individually to all the messages we receive via these accounts.
Staff managing the accounts aim to read all messages and comments and ensure that any emerging themes or helpful suggestions are passed to the relevant people within the organisation.